Our experts are trained and regularly evaluated in diagnostic/audit methods for tourist accommodation and mystery visits. They also respect quality, confidentiality and ethical procedures that are fundamental to the performance of their duties.

Our experts have participated, through a technical contribution, in Morocco as well as in Egypt:

• The revision and creation of classification grids for tourist accommodation.
• The coordination of a program of Mystery Visits.
• To the realization of blank diagnosis for the benefit of hoteliers.

Our experts undertake to carry out the diagnosis/audit in site, respecting the pre-assessment instructions, discretion, impartiality and confidentiality of the observations made during their missions.