Marketing encompasses the various ways you communicate, differentiate, and reinforce your hospitality brand promise to potential customers. The world of new media hospitality marketing is opening doors no one knew existed, driving customer engagement, feedback, and endorsements faster than ever. Become an expert now or get left behind.

Travel and Hospitality industry was among the first to start widely using digital in its interactions with customers – first to ease the usual difficulties of trip planning and arrangement, then in all kinds of other ways. Today both common and potential uses of digital in the industry are much more varied – and no business can hope to remain abreast of its competitors if it doesn’t try to keep up with the times. In this article, we will speak about some of the most important trends altering the landscape of T&H industry even at this very moment.